Conversational AI (chatbots, assistants) with more natural, human-like interaction. (Forbes)
Privacy, Data Ethics, and Cookieless Era
With more regulations (GDPR etc.) plus browsers phasing out third-party cookies, first-party and zero-party data become more valuable. (Wiredus Media Ptv. Ltd.)
Greater transparency about how personal data is used. Brands that adopt ethical, privacy-focused strategies win trust. (TICE India)
Personalization & Hyper-Targeting
Not just segmenting by demographics but by behaviour, context, location, micro-moments. More dynamic content (websites, emails etc.) that changes based on user profile/real-time signals. (ReadersGram)
Cross-channel personalization — so that the user journey is seamless whether they interact via social, app, web, email etc. (Growett)
Voice & Visual Search Optimization
More people using voice assistants (Siri, Alexa etc.), so content needs to be optimized for conversational queries. (Forbes)
Visual search (search by image) and tools like Google Lens are growing. Brands, especially ecommerce, should consider this. (LinkedIn)
AR/VR: Virtual try-ons (fashion, beauty), seeing furniture in your room etc. (Digitosis)
Interactive content like quizzes, polls, live Q&A, shoppable videos etc. (Wiredus Media Ptv. Ltd.)
Short-Form Video & Authentic Content
Platforms like TikTok, YouTube Shorts, Instagram Reels continue to dominate. Short, snappy, authentic content tends to engage more. (Wiredus Media Ptv. Ltd.)
User-generated content, employee -generated content etc., is increasingly seen as more trustworthy/relatable. (Mayple)
Social Commerce / In-Platform Shopping
Shopping directly through social media platforms (Instagram, TikTok, etc.) is becoming more seamless and popular. (Wiredus Media Ptv. Ltd.)
Live-stream shopping, integrated checkout etc. (TICE India)
Marketing Mix Modeling (MMM) & Attribution in a Cookieless World
Since third-party tracking is getting weaker or restricted, companies are returning to MMM and better attribution models to understand what really drives ROI. (Mayple)
Also leveraging explainable AI to make sense of ad performance, ad spend, creatives etc. (arXiv)
Consumers expect brands to take stands, show environmental responsibility, fair practices etc. Marketing that reflects ESG values is more impactful. (TICE India)
Also transparency in supply chain, sustainable packaging etc. become part of brand story. (Wiredus Media Ptv. Ltd.)